Organizations around the world are seeing the productivity gains that are within their reach with The BlackBerry Solution and are eager to get started. While BlackBerry Enterprise Server (BES) is normally an easy piece of software to install, there is one major landmine that has ruined more than a few weekends for the unsuspecting IT administrator.

This article reviews that potential issue, why it's not the administrator's fault, and strategies to recover if problems do occur.

One of the best ways to avoid issues is to start your BES install with a new, clean server, or at least a server that does not have Microsoft SQL Server installed.

BlackBerry Enterprise Server (BES) Installation Best Practices

As part of the BES install, the software sets itself up with a SQL Server database to keep track of information. If the software finds SQL Server is already installed (perhaps for another application, such as a GPS tracking software package), problems will ensue. In order to untangle these issues, you will need a resource with expertise in your flavor of mail server, SQL Server, and BES.

While many organizations have resources in these areas, very rarely do they have sufficient expertise to get the server up and running without assistance.

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